Who Should Attend

Employees dealing with:

• International colleagues
• International customers
• International moving and relocation companies
• International consultants

Objectives

• Recognise, understand others' value
• Differentiate the two main groups - understand stereotypes
• Respect others' values
• Identify personal values
• Communicate more effectively
• Avoid conflict and frustration
• Cultivate positive approach towards cultural differences

Methodology

• Convenient and efficient training at your desk
• Expert guidance by a FIDI Academy tutor
• Based on visual aids- presentations, document templates, pictures, etc...
• Sharing experiences with attending peers
   

Topics Covered

• Recognise the different types of culture
• Basic understanding of intercultural differences
• Tips and hints
• Effective Communication
   

Pre-requisites

None
 

Technical requirements

• Internet access and Internet Browser
• Telephone line to connnect to the audio conference

Note: Instructions for how to access the FIDI Academy on-line classroom will be emailed to you after registration