Who Should Attend

People involved in coordination, planning, pre-move surveys
 

Objectives

• To know the different methods of transport and their benefits and shortcomings
• To be aware of the importance of planning, routing, timing and the affect these have on the client and your profitability
• Provide you with some planning tips in your job as Move Coordinator

Methodology

• Convenient and efficient training at your desk  
• Expert guidance by a FIDI Academy tutor  
• Based on visual aids - presentations, document templates, pictures, etc...
• Sharing experiences with attending peers

Topics Covered

• Importance of obtaining client satisfaction and meet client needs through good planning
• Reasons for good planning
• Methods of transportation (Comparison, Advantages, disadvantages)
• Multi-modal shipments
• Ways of shipment
• Benefits of good routing and timing
• Tips

Pre-requisites

Understand the moving processes as per the International Moving Guide available on demand at fidi@fidi.org
 

Technical requirements

• Internet access and Internet Browser
• Telephone line to connnect to the audio conference

Note: Instructions for how to access the FIDI Academy on-line classroom will be emailed to you after registration