How to sell effectively

Who should attend

Anyone involved in selling moving services to end customers.The sales methodology covered in this webinar might not be relevant to negotiating long term contracts to corporate accounts.
 

Objectives

  • To use effective selling and closing techniques
  • To understand how to win client trust and confidence
  • To deal with objections
  • To sell benefits and values

Methodology

  • Convenient and efficient training at your desk
  • Expert guidance by a FIDI Academy tutor
  • Based on visual aids - presentations; document templates; pictures
  • Sharing experiences with attending peers

Topics covered

  • Introducing yourself and your company
  • Developing a relationship
  • Establishing the needs
  • Demonstrating your benefits and selling value
  • Dealing with objections
  • Closing the sale
  • Following up

Pre-requisites

Understand the moving processes as per the International Moving Guide (available on demand at fidi@fidi.org)

Technical requirements

  • Internet access and internet browser
  • Telephone line to connect to the audio conference

Note: Instructions for how to access the FIDI Academy on-line classroom will be emailed to you after registration

 

Type
Webinar - refresher course

Duration
90 minutes

Class Size
Limited to 12 participants

Career Points
Attendance: 50

Registration Fee
(+ 21% VAT when applicable)

Affiliates : 150 Euro
(+ 15 euro per co-seat)

Applicants : 180 Euro
(+ 15 euro per co-seat)

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Practical Information