Who should attend

Anyone involved in booking and coordinating an international move


  • Understand the need for selling insurance in order to best protect your client’s belonging
  • Understand basic insurance principles (inclusions and exclusions)


  • Convenient and efficient training at your desk
  • Expert guidance by a FIDI Academy tutor
  • Based on visual aids- presentations; document templates; pictures
  • Sharing experiences with attending peers

Topics covered

  • The risks of a move and how to protect your customers
  • The insurance principles
  • The value for your customers
  • The basics regarding what is - and is not – covered
  • The importance of properly valuing shipments
  • The importance of using proper documentation
  • Continuous improvement through monitoring of claims and reducing exposure



Technical requirements

  • Internet access and internet browser
  • Telephone line to connect to the audio conference or headset

Note: Instructions for how to access the FIDI Academy on-line classroom will be emailed to you after registration



Webinar – introductory level

60 - 90 minutes

Class size
Limited to 12 participants

Career points
Attendance: 50

Registration fee
(+ 21% VAT when applicable)

  • Affiliates: 170 Euro    (+ 20 euro per co-seat)
  • Applicants: 200 Euro (+ 20 euro per co-seat)

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