The FAIM Coordination Centre

The FAIM Coordination Centre (FCC) is your main point of contact for all matters related to FAIM.

The FCC team is at your entire disposal to answer all your questions about the FAIM Quality Certification and the compliance procedure.

FCC mission:

  • To provide FIDI Affiliates and First Time Applicants with outstanding support & assistance during the full FAIM compliance period

FCC main tasks:

  • Single point of contact during the FAIM compliance procedure
  • Coordinate the on-site visits
  • Collect and process pre-audit information
  • Keep affiliates up-to-date with the FAIM Standard developments
  • Provide benchmarking information

The FCC is based at FIDI's Office in Brussels.

For any enquiry, please contact the FCC during office hours (09:00-17:00 CET), Monday to Friday

Direct Tel.: + 32 24 25 55 55

FCC logo

At the FCC, we take compliance very seriously.

In alignment with FIDI's mission statement regarding bribery and corruption, we underline the importance of the ethical conduct of our actions related to the handling of FAIM Compliance Procedures for Affiliates and First-Time Applicants, making a clear statement by signing the FIDI Anti-Bribery and Anti-Corruption Charter.


At the FAIM Coordination Center (FCC), we handle and store personal information from FAIM Applicants related to their FAIM Compliance Procedure. We are committed to respecting the data privacy of FAIM Applicants by handling all the personal information collected in connection with their FAIM Compliance Procedure in accordance with applicable local and international laws, as well as our own Privacy Policy. This notice explains our practices with regard to your personal information.