Online training

• This course is free for all FIDI Affiliates.

Topics Covered & Learning Objectives :

• Digital transformation is a need for your organisation

• The benefits of a fully digital organisation
• The roadmap to become fully digital
• How to integrate digital transformation and technology into all areas of your business
• How to bring your operations in the digital age
• The importance of your team working with aligned processes and procedures
• How to implement cyber security management in your organisation
• How to prepare and be ready for remote audit keeping high quality standards

This course is essential as corporate sustainability is gaining momentum with pressure increasing on companies to become more sustainable in all aspects of their operations. Companies that understand this and are quick to adapt have the opportunity to position themselves at the forefront, and reap the benefits of a clear competitive advantage. The course is composed of 5 modules covering the environment, social, financial, business/governance, and how to build your own roadmap.

• This course is free for all FIDI Affiliates.

Learning objectives:

• Understand the benefits and need for a sustainability strategy
• Develop, implement, monitor and report on a sustainability programme
• How to integrate environmental, social and governance issues into your company risk-management framework
• Communicate and create awareness

Topics covered:

• Environmental sustainability
• Social sustainability
• Financial sustainability
• Business/Governance sustainability
• How to build your own roadmap

This course is essential to new FIDI Affiliated companies or new employees starting a career in the moving business. The course is composed of 6 modules that will help your staff understand the A-Z of international moving and prepare them for real-life situations.

Learning objectives:

• Understand and demonstrate the real benefits of being a FIDI agent
• Understand the philosophy of your FAIM accreditation and turn it into a unique selling point
• Understand the full international moving process

This course is essential to new FIDI Affiliated companies or new employees starting a career in the relocation business. This program is composed of 6 chapters covering the basics of destination services when relocating an employee. 

Learning objectives:

• Understand the relocation market, the stakeholders, the services, your customer's needs
• Understand the basic destination services that a relocation company must provide, including rate metrics and costs calculation
• Sell your services and your company efficiently
• Structure your company, your departments, your staff in order to provide outstanding services to your customers

This module is aimed at packing crews and will ensure they consistently provide quality expert packing services while securing customers’ peace of mind.

The EU GDPR was implemented in May 2018 and has had a great impact in how private and personal information is being processed in Europe and beyond. Through this interactive course, you will learn what the EU GDPR means, how to adapt your business processes to be compliant with this regulation, and how the FAIM requirements linked to data (privacy) protection relate to this international regulation.

Tendering for RFPs (Request for Projects) can be very complicated and time consuming. In this course, you will learn some useful tools and tricks to make the process easier and smoother for your sales team.

Understand the risks and take appropriate measures to protect your company against potential lawsuits for bribery, corruption, discrimination, unethical business behaviours and data protection. *This training is mandatory for all FIDI Affiliates.

Topics covered:

• Bribery & Corruption (mandatory)
• Anti-competitive agreements & unethical social behaviours (mandatory)
• Data protection (mandatory)
• Case studies (mandatory)
• Exam (mandatory)
• FIDI-FAIM documents (optional)

This module is aimed at quality managers and line managers so they will understand that establishing a culture of excellence when it comes to Quality, Health & Safety and Environmental performance is critical to achieving efficiency, reducing risk and protecting your reputation.

Learning objectives:

• Understand what is a QHSE Management system and your role as a QHSE Manager
• Know how to start and implement a QHSE Management system
• Understand the difference between policies, processes, procedures and how to align those to the company Vision & Mission
• Understand the benefits of an integrated QHSE management system
• Understand the different QHSE standards (ISO, FAIM)
• What to include in a Quality Manual while being FAIM compliant

Topics covered:

• 5 ways to successfully implement an integrated QHSE Management System
• The culture of continuous improvement
• The benefits of an integrated QHSE Management System
• The QHSE Standards
• Your quality manual (what to include, how to develop)