A world of knowledge to help you move lives
An international move involves much more than packing a few boxes. To be among the top players of the game, you need to be an expert in many fields: operational activities, transportation logistics, people and risk management, national and international compliance - these are just a few topics you need to master. This is where the FIDI Academy comes in.
The FIDI Academy has a large variety of training options on offer, covering many different topics related to the international moving and relocation industry. Together with industry experts from different areas, new subjects are regularly added to the catalogue.
The FIDI Academy courses are divided into three types: onsite seminars, webinars and online training.
The FIDI Academy live webinars are the best way to learn about a specific topic from the comfort of your desk. Lead by industry experts, the 1- hour online sessions give you the opportunity to have your questions answered on the spot.
The only technical requirements to be able to participate are access to internet and a telephone line to connect to the audio conference. Instructions on how to access the online classroom will be emailed to you after registration. Please read the FIDI Academy Terms & Conditions before registering.
- Cultural awareness
- Customer service
- Forwarding by air
- Forwarding by sea
- A booking starts with a brilliant survey
- How to handle claims
- How to sell effectively
- Planning of the move
- Time management
- The foundations of project management
- Risk Management
The FIDI Academy online training platform is the perfect setting for flexible, on-the-go training. Available 24h, you can access the training modules whenever you have the time and in the setting that best suits your business needs.
The following modules are available:
- The Foundations of International Moving (FiM)
- DSP Fundamentals
- The International FIDI Packers' Training
- EU GDPR
- Tools for Successful RFPs
- FIDI Compliance Requirement Training