Seminars

FIDI's seminars are fundamental in any Affiliate's career within the FIDI community. Many long-term members hold fond memories of their experiences as EiM and MiM students, stating that these seminars helped them gain valuable industry knowledge, but even more importantly forge long-lasting business relationships and make international friends.

In-house training and customized workshops are available upon request. Learn more about our main seminars below and look out for our new DSP seminar launching soon!

Essentials in International Moving (EiM)

  • Understanding the international moving industry
  • Intensive networking in an international environment
  • Gaining an in-depth knowledge of all moving processes
  • Exchange of industry best practices
  • Career points: Attendance = 500 points, Diploma = 1000 points

Methodology

  • Class-room tuition
  • Field visits to a packing warehouse, pre-move survey at a client's residence, visit to airport, freight handler and sea terminal
  • Industry case studies
  • Group study sessions and role plays

Topics covered

  • Overview DSP / Relocation
  • First enquiry
  • Pre-move survey
  • Selling skills
  • Planning the move
  • Packing, loading and storage
  • Air freight forwarding
  • Ocean freight forwarding
  • Destination services
  • Quotation and contract
  • Costing and pricing
  • Insurance and claims
  • Quality and FAIM

Prerequisites

  • Participants must be proficient in English
  • Participants must have at least six months of international moving experience

Masters in Moving & Mobility (MiM²)

  • Understand business strategies while operating in Global Mobility industry
  • Learn and practice how to overcome managerial challenges and deal with conflict situations
  • Thorough understanding of innovative management techniques (People, finances, Accounts, projects, processes, team effectiveness, communication, strategy, etc.)
  • FAIM Awareness (quality management, how to sell your FAIM quality label to your end customers, how to be compliant and mitigate the risks for your company)
  • Exchange of management best practices
  • Intensive networking with international moving and relocation companies
  • One to one coaching on a project selected by the company and the student

Methodology

  • Class-room taught
  • Industry case study
  • Interactive group sessions and Role Plays
  • Implementation of a Master project
  • Career points: Attendance = 500 points, Diploma = 1000 points

Pre-requisites

  • Participants must be proficient in English
  • Participants must have a relevant industry experience at management level

Leaders in International Moving Forum (LiM)

Establishing a forum where relocation executives and managers can exchange creative solutions to pressing industry or business challenges, in combination with personal development on specific topics.

Methodology

  • Internationally renowned experts will help participants to more effectively lead international relocation and moving businesses.
  • Successful industry experts will work with the participants on real life case studies, submitted beforehand by participants, to identify effective solutions to their specific challenges.
  • Round table discussions on industry trends and best practices
  • Outdoor activities will help participants discover their leadership strengths and weaknesses
  • Career points: Attendance = 800 points

Pre-requisites

  • Participants must be proficient in English
  • Participants must have a relevant industry experience at senior or executive level
  • Participants must be MiM graduates, or equivalent 5 years management experience at senior level

DSP/Relo seminar

  • Understanding the relocation industry, the stakeholders, the customers
  • Intensive networking in an international environment
  • Gaining an in-depth knowledge of the basic services
  • Exchange of industry best practices
  • EiM Diploma and 1000 Career Points

Methodology

  • Classroom based tuition
  • Field visits and exchange of best practices with subject matter experts (consulting companies, visa & immigration companies, international schools)
  • Industry case studies
  • Group study sessions and role plays

Topics covered

  • DSP Overview & history
  • Who are your Customers
  • Needs Assessment
  • Attitude & Etiquette
  • Cultural Awareness
  • Orientation Tour
  • Home Search & lease negotiation
  • School Search
  • Settling In
  • Cost of Relocation
  • Departure Services
  • DSP FIDI Quality Seal

Pre-requisites

  • Participants must be proficient in English