Seminars

FIDI's seminars are fundamental in any Affiliate's career within the FIDI community. Many long-term members hold fond memories of their experiences as EiM and MiM students, stating that these seminars helped them gain valuable industry knowledge, but even more importantly forge long-lasting business relationships and make international friends.

In-house training and customized workshops are available upon request. Learn more about our main seminars below and look out for our new DSP seminar launching soon!

Masters in Moving & Mobility (MiM²) **Virtual**

MiM² virtual model 2020

The FIDI Academy is proud to offer its successful MiM² seminar in a virtual format. The topics covered are the same as the on-site MiM² seminar. Below, you'll find the content, dates and timing of the sessions available. You can sign up one or more employees for all sessions or just a few sessions “A la carte”.

Please email academy@fidi.org if you would like to register for all or some sessions. The next virtual MiM² sessions will run from 19 October 2021 to 20 January 2022.

Investment:

1 pax - all sessions

1.200 €

3 pax per company (group level) - all sessions

1.000 €

Per session

150 €

Date & time:

Sessions (some will include homework in group)

Each sessions will last for about 90 minutes + pre-work or homework assignment with the co-students

DATES

 

Times (CET)

Course introduction + Vision & Mission

19 October

 

3pm

 

Strategic Management 21 October 3pm

Company Culture

26 October

3pm

Account Management

28 October

3pm

FAIM - how to implement your QMS

29 October

3pm

Risk Management

2 November

3pm

Interpersonal styles

3 November

3pm

Recruitment & interview

9 November

3pm

Team Management

10 November

3pm

Delegation

16 November

3pm

Performance & Talent Management

17 November

3pm

High Impact Presentations 18 November 3pm

Time Management

30 November

3pm

Goals & KPI's

1 December

3pm

Project Management

3 December

3pm

Mastering finances & analytical 1

7 December

3pm

Mastering finances & analytical 2

10 December

3pm

Process Management 11 January 3pm

Meetings Management

13 January

3pm

Deep dive on Mobility industry - industry trends - Innovation - technology

18 January

3pm

QHSE Compliance Online Online

Wrap up - Celebration for those who have attended most of the sessions

20 January

3pm

Topics covered:

  • Deep dive on Mobility industry
  • Industry Trends merged - Innovation - technology
  • Strategic Management
  • Company Vision & Mission
  • Company Culture
  • FAIM - how to implement your QMS
  • Account Management
  • Risk Management
  • Interpersonal styles
  • Recruitment & interview
  • Team Management
  • Delegation
  • Performance & talent Management
  • Goals & KPI's
  • Process Management
  • High Impact Presentations
  • Meeting Management
  • QHSE Compliance
  • Project Management + MiM project assignment
  • Time Management
  • Mastering finances & analytical 1
  • Mastering finances & analytical 2

Format:

  • Interactive on line (interaction with the other participants)
  • Modular approach (you may sign up for one or more sessions)
  • 20 sessions of 60-90 minutes with a subject matter expert
  • Home work to implement what you have learned
  • Pre-work to prepare and tailor the sessions to your management challenges
  • Full topics covered in a 3 months period (low season)
  • Individual coaching on your MiM² project
  • Morning and evening sessions to cover all time zones

What’s in it for you:

  • Low cost (only €1,200 for the full course or € 150 per session)
  • You can join with your colleagues (significant discount on co-seats)
  • No travel expenses
  • At your desk
  • Networking with the other participants through group exercises and homework
  • Flexible
  • You are still available for your customers, your company

Terms and Conditions:

  • Maximum 3 attendees per company (group level)
  • Priority will be given to those signing up for the full course
  • Pre-payment required after registration (bank transfer upon receipt of the invoice)
  • No cancellation possible after payment (unless “force majeur” or replacement with another colleague)
  • Seats are limited to 15 attendees per session (main seat & co-seats)

Essentials in International Moving (EiM) **Virtual**

Essentials in International Moving (EiM) **Virtual**

The FIDI Academy is proud to offer its successful EiM seminar in a virtual format. Below, you'll find the content, dates and timing of the sessions. 

Please email academy@fidi.org or chantal.fera@fidi.org if you would like to register or have any questions. 

Target audience: Move coordinators, surveyors, sales, new comers in our industry or anyone involved in HHG’s moving.

This is a full program very practical, with a certification at the end.

It is about 45 hours learning experience that covers all aspects of the international move process.

Limited amount of seats available (15) – first come, first served.

  • At your desk
  • Low Cost (no travel expenses)
  • Networking through group exercises and group homework
  • Very practical, competence based
  • Online FiM program will be offered free of charge as pre-work
  • Online final exam with EiM diploma

Investment: € 1,200

Date & time (time is subject to change according to the location of the participants):

 

Sessions (some sessions will include homework in group)

Each session will last for about 90 minutes + pre-work or homework assignment with the co-students
DATES Times (GMT)
1

Course intro - rules - students intro

Intro to Global Mobility (Moving - DSP - Relo)

Wednesday 20 0ct 2021

Wednesday 20 0ct 2021

1pm GMT

1pm GMT

2 FIDI-FAIM structure & benefits Monday, 25 October 2021 1pm GMT
3 Case study presentation Wednesday, 27 October 2021 1pm GMT
4 Case study debrief Thursday, 4 November 2021 1pm GMT
5 Selling Skills Friday, 5 November 2021 1pm GMT
6 Costing & Pricing Monday, 8 November 2021 1pm GMT
7 Planning Monday, 15 November 2021 1pm GMT
8 Quotation & contract Friday, 19 November 2021 1pm GMT
9 Insurance Monday, 22 November 2021 1pm GMT
10 Packing-Loading-Storage Tuesday, 23 November 2021 1pm GMT
11 Forwarding by Air Thursday, 25 November 2021 1pm GMT
12 Forwarding by Sea Monday, 29 November 2021 1pm GMT
13 Destination Services in the moving process Thursday, 2 December 2021 1pm GMT
14 Handling Claims Monday, 6 December 2021 1pm GMT
15 The final Touch Wednesday, 8 December 2021 1pm GMT
16 FINAL EXAM Wednesday, 15 December 2021 1pm GMT

Essentials in International Moving (EiM)

  • Understanding the international moving industry
  • Intensive networking in an international environment
  • Gaining an in-depth knowledge of all moving processes
  • Exchange of industry best practices
  • Career points: Attendance = 500 points, Diploma = 1000 points

Methodology:

  • Class-room tuition
  • Field visits to a packing warehouse, pre-move survey at a client's residence, visit to airport, freight handler and sea terminal
  • Industry case studies
  • Group study sessions and role plays

Topics covered:

  • Overview DSP / Relocation
  • First enquiry
  • Pre-move survey
  • Selling skills
  • Planning the move
  • Packing, loading and storage
  • Air freight forwarding
  • Ocean freight forwarding
  • Destination services
  • Quotation and contract
  • Costing and pricing
  • Insurance and claims
  • Quality and FAIM

Prerequisites:

  • Participants must be proficient in English
  • Participants must have at least six months of international moving experience

Masters in Moving & Mobility (MiM²)

  • Understand business strategies while operating in Global Mobility industry
  • Learn and practice how to overcome managerial challenges and deal with conflict situations
  • Thorough understanding of innovative management techniques (People, finances, Accounts, projects, processes, team effectiveness, communication, strategy, etc.)
  • FAIM Awareness (quality management, how to sell your FAIM quality label to your end customers, how to be compliant and mitigate the risks for your company)
  • Exchange of management best practices
  • Intensive networking with international moving and relocation companies
  • One to one coaching on a project selected by the company and the student

Methodology:

  • Class-room taught
  • Industry case study
  • Interactive group sessions and Role Plays
  • Implementation of a Master project
  • Career points: Attendance = 500 points, Diploma = 1000 points

Topics covered:

  • Deep dive on Mobility industry
  • Industry Trends merged - Innovation - technology
  • Strategic Management
  • Company Vision & Mission
  • Company Culture
  • FAIM - how to implement your QMS
  • Account Management
  • Risk Management
  • Interpersonal styles
  • Recruitment & interview
  • Team Management
  • Delegation
  • Performance & talent Management
  • Goals & KPI's
  • Process Management
  • High Impact Presentations
  • Meeting Management
  • QHSE Compliance
  • Project Management + MiM project assignment
  • Time Management
  • Mastering finances & analytical 1
  • Mastering finances & analytical 2

Pre-requisites:

  • Participants must be proficient in English
  • Participants must have a relevant industry experience at management level

Leaders in International Moving Forum (LiM)

Establishing a forum where relocation executives and managers can exchange creative solutions to pressing industry or business challenges, in combination with personal development on specific topics.

Methodology:

  • Internationally renowned experts will help participants to more effectively lead international relocation and moving businesses.
  • Successful industry experts will work with the participants on real life case studies, submitted beforehand by participants, to identify effective solutions to their specific challenges.
  • Round table discussions on industry trends and best practices
  • Outdoor activities will help participants discover their leadership strengths and weaknesses
  • Career points: Attendance = 800 points

Pre-requisites:

  • Participants must be proficient in English
  • Participants must have a relevant industry experience at senior or executive level
  • Participants must be MiM graduates, or equivalent 5 years management experience at senior level

DSP/Relo seminar

  • Understanding the relocation industry, the stakeholders, the customers
  • Intensive networking in an international environment
  • Gaining an in-depth knowledge of the basic services
  • Exchange of industry best practices
  • EiM Diploma and 1000 Career Points

Methodology:

  • Classroom based tuition
  • Field visits and exchange of best practices with subject matter experts (consulting companies, visa & immigration companies, international schools)
  • Industry case studies
  • Group study sessions and role plays

Topics covered:

  • DSP Overview & history
  • Who are your Customers
  • Needs Assessment
  • Attitude & Etiquette
  • Cultural Awareness
  • Orientation Tour
  • Home Search & lease negotiation
  • School Search
  • Settling In
  • Cost of Relocation
  • Departure Services
  • DSP FIDI Quality Seal

Pre-requisites:

  • Participants must be proficient in English