Seminars

Designed for the moving and relocation industry, the CSP programme combines a strategic approach to sales with practical tools and proven methods to help participants win more business and grow revenue. 

Delivered in partnership with Carver Consulting, a leader in sales training, the programme blends online and face-to-face modules. Participants can enrol in the full course or select individual workshops.

Please check the FIDI Academy calendar for the next CSP programme dates, and email academy@fidi.org if you have any questions. 

*Now open to non-FIDI members* Strong foundations create strong companies: your junior staff are often the first point of contact with your clients and partners. The EiM seminar equips them with the full understanding of the international moving process, reducing costly mistakes, improving efficiency, and building loyalty. For over two decades, the EiM has been the entry point for hundreds of industry leaders who now shape the FIDI community.

Why companies invest in EiM

> Operational efficiency: Staff return with practical knowledge of every step of the relocation process, helping them work smarter and faster.

> Talent retention: Sending employees to EiM signals trust and investment in their future, increasing loyalty and reducing turnover.

> Global connections: Participants build a network of peers across the world—relationships that turn into lasting business value.

Our employees are the thing that make the biggest difference to our customers’ experience, so their knowledge and competence is key to our business,’ she says. ‘Residential training allows them to focus on a theme, and with the physical distance from the office we believe that our staff also get new perspectives of their job and our business. - Annika Roupé, CEO, Alfa (Scandinavia) in FIDI Focus

What participants gain

The EiM offers a unique mix of classroom learning, field visits, and group work. Over five intensive days, participants:

• follow the entire relocation process step by step, from first enquiry to delivery;
• take part in field visits: packing warehouse, pre-move survey at a client’s home, airport, freight handler, and sea terminal;
• work on case studies, role plays, and group projects to put theory into practice;
• cover all core topics of the moving business, including: First enquiry and pre-move surveys · sales and client relations · Move planning, packing, loading, storage · Air and ocean freight forwarding · Costing, pricing, quotations, contracts · Relocation & destination services overview · Insurance and claims.
• Build a professional network with peers worldwide—connections that often last a lifetime.

Who should attend?

The EiM seminar is designed for:

• Junior staff new to the industry who need a solid introduction to international moving and relocation.
• Operations teams who benefit from understanding the full relocation process, beyond their day-to-day tasks.
• Rising stars identified as future leaders, giving them both technical knowledge and valuable international exposure.

Practical details

• Duration: 5 days (full-time)
• Format: Classroom tuition, field visits, and group projects
• Class size: Maximum 28 participants
• Fee: €3,550 (includes tuition, materials, 6 nights hotel and selected meals)
• Location: Hosted in major international hubs (see course calendar)

Please check the FIDI Academy calendar for the next EiM seminar dates, and email academy@fidi.org if you have any questions.

The MiM² seminar is a key career milestone for rising stars and young managers. Often described as a “mini-MBA” for the moving and mobility industry, it provides an intense, practical introduction to leadership. Participants return with directly applicable management skills, new confidence, and a clear understanding of how to drive business performance. For the company, MiM² accelerates staff readiness for leadership roles and strengthens retention.

Who should attend?

• Aspiring managers ready to take on more responsibility.
• Junior and middle managers needing advanced tools in finance, strategy, and team leadership.
• High-potential employees identified as future leaders.

What participants gain:

Over five intensive and hands-on days, participants:

• Build management and leadership skills in key areas including team management, finance, risk, and project delivery.
• Learn to handle conflict, motivate teams, and manage performance.
• Gain a deep understanding of FAIM quality management and how to turn it into a business advantage.
• Receive one-to-one coaching on their own Master Project, designed with their company for direct business impact.
• Build strong peer relationships and an international network that supports them throughout their careers.

The MiM² definitely opened my eyes and changed my view. Sometimes, the daily operational challenges lead us in how we run our business; this is always a short-term action. With the MiM², I learned more to focus on the mid- to long-term goals. With the knowledge and tips of the topics covered, I am able to follow our strategy better.’' Christiaan van der Ent, CEO at Van der Ent Group (The Netherlands) in FIDI Focus

The seminar includes:

• Expert-led classroom sessions
• Case studies, group work, and role plays
• Individual coaching linked to the student's chosen Master Project

Topics covered include: Strategic management · Company vision & culture · FAIM quality and compliance · Risk and account management · Recruitment & talent management · Delegation, KPIs, and performance · Finance & analytics · Process and project management · High-impact presentations · Time management · QHSE compliance

Practical details:

• Duration: 5 days (full-time)
• Class size: Maximum 20 participants
• Pre-requisites: English proficiency and management-level industry experience
• Fee: € 3,950 (includes tuition, materials, 6 nights hotel and selected meals)
• Format: Classroom training, case studies, and coaching
• Location: See FIDI Academy calendar for next dates

Please check the FIDI Academy calendar for the next MiM² seminar dates, and email academy@fidi.org if you have any questions.

Often described as the “Davos of the relocation business,” the LiM Forum brings together senior managers and executives from across the industry to focus on a core set of leadership behaviours. Leaders, new or experienced, leave the programme with fresh skills, renewed energy, and practical tools to guide their companies through today’s challenges. Companies that send participants gain leaders who return with new strategies, stronger networks, and renewed drive to lead their organisations forward.

Who should attend

• Senior managers and executives with at least five years of leadership experience
• MiM² graduates ready for the next stage of their professional growth
• Decision makers seeking new perspectives and high-level industry connections

What participants gain

Over three intensive days in an exclusive location in the Swiss Alps, participants:

• Work with internationally recognised experts to strengthen leadership effectiveness.
• Collaborate with industry peers on real-life case studies, submitted in advance, to find tailored solutions to business challenges.
• Learn and practice leadership behaviours and approaches under the guidance of subject matter experts.
• Gain both theoretical foundations and practical leadership tools that can be applied immediately in their businesses.
• Build lasting professional relationships with a select group of global industry leaders.

This was a very important experience for my professional development,’ he says. ‘The simple goal of becoming a better human being day after day is reason enough to invest in my personal growth. I believe the LiM makes me not only a better professional but also a better person – and being able to share these learnings with my colleagues is my main reason for participating.", Wesley Thomé, CEO, One Moving (Brazil) in FIDI Focus

Practical details

• Duration: 3 days
• Class size: Maximum 20 participants
• Pre-requisites: English proficiency; MiM² graduate or equivalent 5 years’ senior management experience
• Format: Expert-led case work, peer exchange, roundtables, and outdoor leadership activities
• Fee: €3,950 (includes 4 nights hotel & meals)
• Location: See FIDI Academy calendar for next dates

Please check the FIDI Academy calendar for the next LiM forum dates, and email academy@fidi.org if you have any questions.

*Now open to non-FIDI members* Destination services are now a critical part of global mobility, and more companies are adding them to their portfolio. Whether you are already providing DSP or planning to diversify, your staff need a complete, practical understanding of relocation services to meet client expectations. The DSP Seminar is the only programme that covers every stage of the transferee journey, from needs assessment to lease negotiation, while also addressing compliance, cost control, and cultural awareness. For companies, the ROI is clear: staff trained in DSP deliver higher service quality, avoid costly mistakes, and help win and retain corporate clients.

Who should attend

• Staff and managers new to DSP services or looking to expand their expertise.
• Employees in moving companies diversifying into relocation support.
• Anyone preparing for FIDI-DSP Certification.

What participants gain

Over five intensive days, participants will:

• Understand the full scope of DSP, from orientation tours and home search to school placements, settling-in, and departure support.
• Gain insights into corporate client expectations, the transferee and family experience, and the role of HR and RMCs.
• Learn to manage costs and fees effectively, safeguarding profitability in a service line where margins are often misunderstood.
• Strengthen cultural awareness and communication skills to better support assignees and families.
• Discover how the FIDI-DSP Quality Seal demonstrates compliance and builds client trust.
• Benefit from case studies, field visits (schools, visa/immigration firms), and group projects that turn theory into practice.

Practical details

• Duration: 5 days (full-time)
• Class size: Maximum 28 participants
• Format: Classroom sessions, case studies, field visits, and role plays
• Fee: €2,950 (includes tuition, materials, 5 nights hotel and selected meals)
• Location: See FIDI Academy calendar for next dates
• Pre-requisites: English proficiency