On 1 October 2020, FIDI and the Pan American International Movers Association (PAIMA) signed a Memorandum of Understanding (MOU) on the use of the FIDI Professional Cooperation Guidelines (PCGs). Following this MOU, the PCGs are now recognized as an industry norm by all PAIMA members.
FIDI PCGs offer advice on how to work together effectively and how to react in a conflict situation. It serves as an operational manual on how moving companies should work together to service international shipments, whether as booker, origin or destination agent.
The PCGs, originally developed by FIDI for the benefit of FIDI Affiliates, were adopted by the International Association of Movers (IAM) in June 2018 and the Latin America and Caribbean International Movers Association (LACMA) in October 2019. This is an important step in the industry-wide cooperation between industry organisations in the moving and relocation industry, ultimately raising the standards for everyone.
You may download the official press release below.