Revised edition of the FIDI Professional Cooperation Guidelines (PCG)

Written by: FIDI GLOBAL ALLIANCE
PCG revised Image

The 2024 Edition of the FIDI Professional Cooperation Guidelines (the PCG) has been approved by the Delegates Meeting in Edinburgh (May 2024) and replaces the 2020 version with immediate effect. Existing chapters have been revised and new ones introduced such as the Abandoned Cargo section to help the FIDI Community operate in a clear process driven way.

Key changes in a nutshell : packing list guidelines, abandoned cargo, video surveys, communication timelines for unforeseen charges, deviation of delivery, validity period and new clear timelines when disputing an invoice.

Huge thanks to the FIDI PCG Committee for their appreciated contribution in delivering the fifth revision of the FIDI Professional Cooperation Guidelines since their launch in 2017.

The FIDI PCG Committee consists of 21 industry volunteers representing 16 FIDI Affiliated companies, 16 countries and 7 geographical regions.

Company name

Titel

Country

Region

ISS

Abhilash Nair

Dubai

Middle East

Gosselin

Alastair Cowan

UK

Europe

Decapack

Alvaro Stein

Chile

South America

Asian Tigers

Andy Marshall

Thailand

Asia

New World International

Daniel (Dan) Johnson

USA

North America

Asian Tigers

Gordon Bell

Singapore

Europe

JK Moving

Jackie Stouffer

USA

North America

Gosselin

Jessica Deutschmann

The Netherlands

Europe

Hilldrup International

John Warlick

USA

North America

Fercam

Laura Busettini

Italy

Europe

Streff

Max Chorus (RC)

Luxemburg

Europe

Transworld International Removals

Melissa Gerke

New Zealand

Oceania

Aviomar

Miguel Florez

Colombia

South America

Gosselin

Nick Kerr (RC)

UK

Europe

Grace

Nicki French (Chair - RC)

Australia

Oceania

Asian Tigers

Patrick Goh

Singapore

Asia

Four Winds

Rasheed Ali

Saudi Arabia

Middle East

Andreas Christ Spedition

Rolf Schaefer

Germany

Europe

E-Movers

Roy Augustin

Dubai

Middle East

AGS

Thomas de Mallmann

South Africa

Africa

Asian Tigers

YB Ng (NC)

Hong Kong

Asia

FIDI Global Alliance

Marie-Pascale Frix

Belgium

Europe

More about FIDI PCGs

  • Global industry best practice, adopted by moving industry and key Associations, IAM, LACMA and PAIMA.
  • The PCG is complemented by The FIDI Corporate Compliance & Ethics Guidelines, dynamic guide on how to integrate compliance & ethics into your own internal policies and procedures.
  • The core bible for dispute resolution in our industry.

For any questions or concerns, contact Marie-Pascale Frix in charge of PCG/best practice/dispute resolution.

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